Returns & Exchanges Policy
Returns:
Returns are only accepted from certified Weave Buddy Heroes. To be eligible, items must be returned within 14 days of receipt.
Chargebacks:
Weave Buddy Students Please note: If a chargeback is initiated after receiving digital instructional content or shipping services, a $40 fee will be applied. This covers the cost of video links sent via text or email, as well as any shipping labels provided.
Exchanges:
We offer exchanges within 30 days of receiving your product. Please ship your item to:
The Weave Buddy
48 Kingswood Drive
Chula Vista, CA 91911
We welcome anyone interested in trying The Weave Buddy. However, we can only guarantee optimal results when the product is used by individuals who have completed our Weave Buddy HERO training. Please keep this in mind before placing your order and or scheduling any hair appointments associated with the application of The Weave Buddy with your stylist.
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